What exactly is Maildock?
A sovereign, multi-tenant email relay (SMTP + HTTP API) from Vienna, run on our own infrastructure. The sovereign alternative to SMTP2GO, SendGrid, Mailgun, Postmark and Brevo. Transactional and marketing, with per-domain DKIM.
What do transactional and marketing mean?
Transactional email is triggered by an action: invoice, password reset, order confirmation, usually to a single recipient. Marketing goes to many: newsletters, campaigns, offers. We separate the two onto their own IPs, so complaints about a newsletter never harm the delivery of your invoices.
Do I have to rewrite my code?
No. The API is a 1:1 match for your existing provider, swap the endpoint and API key, done. The SMTP2GO format runs today; further provider APIs (SendGrid, Mailgun & co.) we add as soon as you need them, instead of locking you to one format.
I use Odoo, what does Maildock give me specifically?
The Odoo daily limit (5–200 emails/day depending on plan) is gone, you send over your own warmed stream. Mail threading stays intact, unlike Amazon SES, which overwrites the Message-ID and breaks reply chains. Transactional (invoices, resets) and marketing (newsletters) run on separate IPs. A Maildock app for Odoo 19 that sets up both outgoing mail servers plus DKIM and DNS automatically arrives in Q3 2026.
Will you suspend my account if I exceed the limit?
No, not without warning. At 90 % of your monthly volume we reach out, at 100 % we keep sending (overage is billed afterwards), suspension only on genuine abuse suspicion, with clear escalation and a real person. The arbitrary mid-operation cut-off others do does not exist here.
What about GDPR and a DPA?
100 % EU hosting in Vienna, no third-country transfer. A data-processing agreement (Art. 28), TOMs and a deletion concept are part of onboarding.
What does Maildock cost?
Transparent monthly plans from €0 (Dev) to €79 (100,000 emails), see the pricing table. Higher volumes and a dedicated IP are individual. Transactional and marketing cost the same.
Do I get my own (dedicated) IP?
When it helps, from the Dedicated plan (>100,000/month, steady). Below that you send through our warm, managed shared pool, and that is on purpose: a freshly warmed dedicated IP delivers worse at mid volume than an established pool IP. You get a dedicated IP exactly when your volume supports it, not as a vanity feature.
When does it go live?
The platform already runs in production, the first senders are migrated. Founding partners are onboarded in stages: join the list, claim your spot, and we reach out with your concrete slot.